Last updated: October 2026
These Terms & Conditions govern your use of the Print Juice website. Please read them carefully before using this website.
1. About These Terms
1.1 This website is owned and operated by Print Juice Limited.
1.2 By using this website, you agree to these Terms & Conditions. If you do not agree with these terms, you should not use the website.
1.3 These terms relate primarily to your use of our website. Individual quotations, orders or services may be subject to additional terms agreed between Print Juice and the customer.
2. Website Information
2.1 We aim to ensure that information published on this website is clear and accurate. However, website content is provided for general information and may be changed or updated from time to time.
2.2 Product descriptions, specifications, materials, colours, finishes, availability, turnaround times and other information displayed on the website are indicative unless specifically confirmed as part of a quotation or order.
2.3 Nothing published on this website constitutes a binding quotation unless expressly stated otherwise.
3. Copyright and Intellectual Property
3.1 Unless otherwise stated, Print Juice Limited and/or its licensors own the intellectual property rights in this website and the material published on it.
3.2 All applicable copyright, trade mark and other intellectual property rights are reserved.
3.3 You may view pages from our website, download pages for browser caching and print pages for your own personal or legitimate business use.
3.4 Unless you own or control the relevant rights, or have received our written permission, you must not:
- republish substantial material from this website on another website or publication;
- sell, rent or sub-license website material;
- reproduce website material for commercial exploitation;
- modify website material and present it as your own; or
- redistribute website content except where expressly permitted.
4. Acceptable Use
4.1 You must not use this website in any way that:
- is unlawful, fraudulent or harmful;
- causes, or may cause, damage to the website or impairment of its performance, availability or security;
- introduces viruses, malware or other malicious technology;
- attempts to gain unauthorised access to the website, server or associated systems;
- involves unauthorised scraping, data mining or automated extraction of website content; or
- uses information obtained from the website for unsolicited marketing or spam.
4.2 You must not attempt to circumvent security measures or restrictions implemented on this website.
5. Information You Provide to Us
5.1 Information supplied through our website, contact forms, email or in connection with an enquiry or order should be accurate and not misleading.
5.2 You must not knowingly submit material that is unlawful, malicious, defamatory, fraudulent or infringes another person’s intellectual property or other legal rights.
6. Customer Artwork and Content
6.1 Where you provide artwork, images, logos, text, designs or other materials to Print Juice for the purpose of producing printed goods or providing services, you are responsible for ensuring that you have the necessary rights and permissions to use those materials.
6.2 By supplying such material to us, you give Print Juice permission to use and process it to the extent reasonably necessary to provide the requested quotation, proof, print job or related service.
6.3 You must not ask us to reproduce material where doing so would knowingly infringe copyright, trade marks or other third-party rights.
7. Artwork Proofs and Approval
7.1 Where Print Juice supplies artwork or a proof for approval, it is the customer’s responsibility to check the proof carefully before authorising production.
7.2 Customers should check spelling, telephone numbers, email addresses, website addresses, dates, prices, dimensions, positioning and all other relevant information.
7.3 Once a customer has approved artwork for printing, Print Juice cannot accept responsibility for typographical, factual or other errors that were visible in the approved proof.
7.4 If we identify an apparent problem before production, we may contact you for clarification or revised artwork. However, responsibility for final approval remains with the customer.
8. Quotations and Orders
8.1 Quotations supplied by Print Juice are based upon the information and specifications provided at the time of quotation.
8.2 Changes to quantity, size, material, finishing, artwork, delivery requirements or other specifications may result in a revised price.
8.3 An order becomes binding when it has been accepted by Print Juice and any required payment, deposit or artwork approval conditions have been satisfied.
8.4 Estimated production and delivery dates are given in good faith but may be affected by circumstances outside our reasonable control.
9. Colour and Print Reproduction
9.1 Colours displayed on computer monitors, phones and other screens may differ from colours produced in print.
9.2 Reasonable variations may also occur between different print processes, materials, substrates and production runs.
9.3 Where precise colour reproduction is important, customers should discuss their requirements with Print Juice before approving production.
10. Cancellation, Returns and Refunds
10.1 Many products supplied by Print Juice are produced to a customer’s individual specification and cannot simply be returned or resold.
10.2 If you wish to cancel an order, please contact us as soon as possible. Whether an order can be cancelled will depend upon the stage it has reached in the artwork and production process.
10.3 Once personalised or bespoke goods have entered production, cancellation or refund may not be possible except where required by law or where the goods are faulty.
10.4 If you believe goods supplied by us are defective, damaged or materially different from the agreed specification, please contact us promptly so that we can investigate.
10.5 Nothing in these Terms & Conditions affects any statutory rights that cannot lawfully be excluded.
11. Website Availability
11.1 We do not guarantee that this website or every feature of it will always be available or operate without interruption.
11.2 We may alter, suspend or withdraw parts of the website for maintenance, security, technical or business reasons.
12. Third-Party Websites
12.1 Our website may contain links to websites operated by third parties.
12.2 We are not responsible for the content, availability, security or privacy practices of third-party websites.
13. Limitation of Liability
13.1 Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or liability for fraud or fraudulent misrepresentation.
13.2 Subject to applicable law, Print Juice will not be responsible for losses caused by circumstances beyond our reasonable control.
13.3 To the extent permitted by law, we will not be liable for indirect or consequential losses arising solely from the use or inability to use this website.
13.4 Nothing in these terms is intended to exclude rights or remedies that cannot lawfully be excluded.
14. Privacy and Cookies
14.1 Our collection and use of personal information is governed by our Privacy & Cookies Policy.
14.2 Please refer to that policy for information about personal data, your data protection rights and our use of cookies.
15. Breaches of These Terms
15.1 If you breach these Terms & Conditions, or we reasonably suspect misuse of our website, we may take appropriate action including restricting or blocking access to the website and, where appropriate, taking legal action.
16. Changes to These Terms
16.1 We may revise these Terms & Conditions from time to time.
16.2 Updated terms will apply from the date they are published on this website.
17. Severability
17.1 If any provision of these Terms & Conditions is determined by a court or other competent authority to be unlawful or unenforceable, the remaining provisions will continue in effect.
18. Third-Party Rights
18.1 These Terms & Conditions are not intended to give any third party a right to enforce any provision of them except where applicable law provides otherwise.
19. Governing Law and Jurisdiction
19.1 These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
19.2 Any dispute relating to these terms will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights that apply under applicable law.
20. Company Details
This website is owned and operated by Print Juice Limited.
Print Juice Limited is registered in England and Wales under company number 10884952.
Our principal place of business is:
Print Juice Limited
Unit 4 Highlands Farm
Berden
Bishop’s Stortford
Hertfordshire
CM23 1AB
United Kingdom
You can contact us:
- by post at the address above;
- through the contact form on this website;
- by telephone on 01245 860 550 or 07444 265189; or
- by email at hello@printjuice.co.uk.