Last updated: October 2026

Print Juice Limited is committed to protecting the privacy and personal information of our customers, website visitors and service users. This Privacy & Cookies Policy explains how we collect, use, store and protect personal data and how cookies may be used when you visit our website.

1. Who We Are

In this policy, “Print Juice”, “we”, “us” and “our” refer to Print Juice Limited.

Where we determine the purposes and means of processing personal data, Print Juice Limited acts as the data controller.

2. Information We May Collect

Depending on how you interact with us, we may collect and process information including:

• your name and contact details;
• your business name and business address;
• telephone numbers and email addresses;
• information provided through our website contact forms;
• enquiries and correspondence with us;
• information required to prepare quotations or fulfil print orders;
• transaction and payment-related information;
• invoice and accounting information;
• website usage and technical information, such as IP address, browser type, device information, referral source and pages visited; and
• marketing preferences where applicable.

3. How We Use Your Personal Data

We may process personal data for the following purposes:

Website Usage Data

We may process information about your use of our website for security, administration, troubleshooting and, where appropriate and permitted, understanding how visitors use our website.

Enquiries and Correspondence

When you contact Print Juice by telephone, email, website form or another method, we may process the information you provide so that we can respond to your enquiry, provide quotations, discuss our services and maintain appropriate business records.

Customer and Service Data

We may process information supplied by you or your employer where necessary to provide our printing, design, signage or related services and to communicate with you about those services.

Orders and Transactions

Where you purchase goods or services from us, we may process information necessary to manage your order, take or record payment, deliver the relevant goods or services and maintain appropriate accounting and transaction records.

The lawful basis for this processing may include the performance of a contract, taking steps at your request before entering into a contract, compliance with legal obligations and our legitimate interests in administering our business.

Business and Accounting Information

We may process business information including business name, address, email address, telephone number, invoices and transaction records for accounting, taxation, administration and record-keeping purposes.

Marketing Communications

Where you have consented to receive marketing communications, we may use your contact details to send relevant information about Print Juice products or services. You may withdraw your consent or unsubscribe from marketing communications at any time.

Legal and Regulatory Requirements

We may process or retain personal information where necessary to comply with a legal obligation, obtain professional advice, manage business risks, maintain insurance or establish, exercise or defend legal claims.

4. Sharing Your Personal Data

We do not sell personal data.

We may share personal information with trusted third-party service providers where this is reasonably necessary to operate our business or provide services to you. These may include:

• payment providers;
• accounting and financial service providers;
• website hosting and IT providers;
• delivery or courier companies where required to fulfil an order;
• professional advisers, including accountants, insurers or legal advisers; and
• government, regulatory or law-enforcement bodies where disclosure is legally required.

Where personal data is shared with a service provider, we will only disclose information reasonably necessary for the relevant purpose.

5. Payment Providers

Where third-party payment providers are used to process a transaction, those providers may process information in accordance with their own privacy policies.

Print Juice does not require customers to provide payment-card information through this privacy policy page.

6. International Data Transfers

Some technology or service providers used in connection with our website or business may process information outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are used where required.

7. Retaining Your Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, taxation and regulatory requirements.

Different types of information may therefore be retained for different periods.

Where information forms part of our business or accounting records, it may be retained for the period required by HMRC or other applicable legal requirements.

When personal data is no longer required, we will delete, anonymise or otherwise securely dispose of it where appropriate.

8. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including:

• the right to be informed about how your personal data is used;
• the right to request access to your personal data;
• the right to request correction of inaccurate or incomplete information;
• the right to request erasure of personal data in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain types of processing;
• the right to data portability where applicable;
• rights relating to certain automated decision-making processes; and
• the right to withdraw consent where processing is based upon consent.

These rights are subject to the conditions and exemptions contained in applicable data protection legislation.

To exercise a data protection right, please contact us at hello@printjuice.co.uk.

9. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can investigate the matter.

You also have the right to make a complaint to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

10. About Cookies

A cookie is a small file placed on your computer, tablet, phone or other device when you visit a website. Cookies can be used to make websites function correctly, remember preferences, provide security features and understand how websites are used.

Cookies may be either session cookies, which generally expire when you close your browser, or persistent cookies, which remain on your device for a defined period unless you delete them earlier.

11. How We Use Cookies

Our website may use cookies for purposes including:

• Essential functionality – cookies required for the website and its features to operate correctly;
• Security – helping to protect the website against malicious or fraudulent activity;
• Preferences – remembering choices or settings where applicable;
• Cookie consent – remembering the choices you make about cookies; and
• Analytics – where enabled and permitted, helping us understand how visitors use our website so that we can improve it.

12. Third-Party Cookies and Analytics

Some services integrated with our website may set their own cookies or use similar technologies. Depending on the services currently enabled on the website, these may include analytics, maps, embedded content or other third-party functionality.

Where non-essential cookies require consent, they should only be activated in accordance with the consent choices available through the website’s cookie controls.

13. Managing Cookies

You can control or delete cookies through your web browser settings. Most modern browsers allow you to view stored cookies, delete cookies and prevent some or all websites from storing cookies.

Please be aware that disabling essential cookies may affect the functionality of this website and other websites you visit.

Where a cookie consent facility is provided on our website, you can also use it to manage the available non-essential cookie categories.

14. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, business practices, technology or legal requirements.

The latest version will be published on this page.

16. Our Details

This website is owned and operated by Print Juice Limited.

Print Juice Limited is registered in England and Wales under company number 10884952.

Our principal place of business is:

Print Juice Limited
Unit 4 Highlands Farm
Berden
Bishop’s Stortford
Hertfordshire
CM23 1AB
United Kingdom

You can contact us:

• by post at the address above;
• using the contact form on this website;
• by telephone on 01245 860 550 or 07444 265189; or
• by email at hello@printjuice.co.uk.

17. Data Protection Contact

For questions about this Privacy & Cookies Policy, the personal information we hold about you, or to exercise your data protection rights, please contact:

Email: hello@printjuice.co.uk